Our Work

Overview

Our client is an integrated health system headquartered in the Dakotas. Being the largest employer of Dakotas, our client offers rural, not-for-profit health care system in its nation with numerous hospitals and clinics across different states and countries.

Industry: Health Care
Country: USA
Health Care System
  • Business Requirements and Challenges.

    • Customize the calendaring systems in OpenERP to support working hours of staffs from multiple Time zones and Location based on: assigned Physical Store(OpenERP Stores) and Virtual Stores(Website Stores).
    • Send notifiers to members about attending events scheduled or rescheduled details.
    • Create Work schedule for Coaches and Trainers to record availability of health centers, fitness rooms, Coach/trainer and based on these selections provide option to create Customer Appointments, Public events, fitness camps.
    • Easy link to record acceptance or rejection of the event.

Business Requirements and Challenges.

    • Mechanizing a framework to bind all the resources and maintain one and unique source of information for managing operations and have even more productive work hours.
    • With the rapid increase in customers for the client's Health memberships and Fitness Trainer Appointments , it was very difficult to handle customers and organize events in appropriate time slabs for the Trainers.
    • Allow managers and Coaches to create on the go events that will get added to the existing/new work schedules.
    • Many of the daily operations were unorganized, fitness seekers were bound to lose some of the consulting hours or the health center and fitness rooms were not utilized efficiently.
    • Record events attendance for future references. Maintain clear validations on time overriding for the events and overlapping of multiple events using common resources.
  • Results

    • Powerful integration of OpenERP appointments and scheduling to clients word-press website.
    • Managers and Coaches were able to easily schedule, reschedule, view missed appointments
    • Easily create public calendar at stores for events and using JSON to integrate website with OpenERP.
    • Complete visibility and segregation at Company,Store level for easy allocation of Resources.

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