ERP Solutions for the Restaurant and Food & Beverage Industry

What We Take Care of in the Restaurant and Food & Beverage Industry

Sales and POS Integration

• Seamless integration with POS systems for dine-in, takeaway, and online orders.

• Automate bill generation, manage multiple payment methods, and generate real-time sales reports.

• Enhance customer experience by integrating loyalty programs and discounts.

Traceability and Inventory Management

• Implement barcode tracking for raw materials, finished products, and inventory movements.

• Track perishable products using FEFO (First Expiry, First Out) to reduce waste and ensure freshness.

• Automate expiry alerts to notify restaurant managers of soon-to-expire items.

• Optimize inventory levels with automated replenishment based on sales forecasts.

Production Planning and Control

• Manage recipe-based production with Bill of Materials (BOM) for consistent food quality.

• Schedule and plan production to meet peak demands efficiently.

• Reduce raw material wastage and improve cost control through precise production scheduling.

• Implement quality checks at each stage of production to maintain consistency in taste and presentation.

Purchasing and Vendor Management

• Automate internal procurement (indent process) for seamless stock transfers between branches or kitchens.

• Send RFQs (Requests for Quotations) to vendors and automate purchase orders based on demand forecasts.

• Evaluate vendor performance based on delivery timelines, quality, and pricing.

• Track raw material usage and replenishment for all outlets centrally.

Online Order Management

• Integrate with platforms like Swiggy and Zomato for efficient online order processing.

• Centralize data from multiple sales channels for better control and analysis.

• Track profitability and order volume across platforms to optimize operations.

Warehouse and Supply Chain Management

• Ensure proper organization of products with warehouse bin structuring and optimized storage solutions.

• Streamline stock movements with put-away rules and pick-location efficiencies for quick access to materials.

• Automate replenishment and safety stock alerts to prevent stockouts at peak times.

Quality Management

• Conduct quality checks at every stage of production, from material receipt to finished products.

• Automate alerts for non-compliance and ensure only the highest quality food reaches customers.

• Maintain consistency in taste, texture, and presentation across all outlets.

Dashboards and KPI Tracking

• Monitor branch-wise profitability, sales performance, and operational efficiency with real-time dashboards.

• Analyze key ratios, such as food cost percentage and table turnover rates, for improved decision-making.

• Generate reports for inventory aging, wastage, and overall profitability.

Customer Feedback and Complaint Management

• Enable customers to log complaints or feedback via a dedicated portal.

• Automate acknowledgment and resolution tracking for faster service recovery.

• Use feedback data to improve operational processes and customer satisfaction.

High-Level Features for the Restaurant and Food & Beverage Industry

 Traceability and Expiration Management:

• Track all raw materials and finished products with barcodes and expiry dates.

• Automate alerts for soon-to-expire items to reduce waste.

 Integrated POS and Online Orders:

• Manage sales across dine-in, takeaway, and online platforms seamlessly.

• Automate billing, loyalty points, and real-time reporting.

 Enhanced Supply Chain Efficiency:

• Automate stock transfers between branches and warehouses.

• Optimize procurement and replenishment to meet demand.

 Customizable Dashboards and Reports:

• Gain insights into branch-level profitability, sales trends, and customer preferences.

• Generate reports for compliance, inventory aging, and operational bottlenecks.

Industries We Serve Within Food & Beverage

• Restaurants: Dine-in and takeaway operations with POS integration.

• Cafes and Bakeries: Manage recipe-based production and inventory.

• Catering Services: Large-scale order management and event tracking.

• Packaged Food Producers: Compliance and traceability for pre-packaged goods.

Drive Operational Excellence in the Food & Beverage Industry

Our ERP solution helps you simplify operations, improve customer experiences, and ensure compliance while maintaining profitability.

Contact Us today to learn how we can tailor our ERP system to meet your specific business needs!