Overview
A leading food manufacturing company needed an advanced ERP system to streamline its operations, including batch order processing and specialized invoicing, alongside comprehensive e-commerce integration with Amazon Marketplace and WooCommerce.
Challenges
The company faced several challenges:
- Synchronizing operations across multiple e-commerce platforms such as Woo-Commerce and Amazon marketplace to ensure accurate order and inventory management.
- Efficiently managing batch orders, including importing orders via CSV files and handling specialized invoicing to maintain financial accuracy.
- Customizing product category access based on user roles and handling customer complaints effectively within the ERP system.
![smart baking apps prod](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04080748/smart-baking-apps-prod.png)
Solutions Implemented
KTree customized the Odoo ERP system to cater to both general operations and specific e-commerce needs:
Batch Order Management and Invoice Creation:
Developed functionalities to streamline the handling of batch orders, including the ability to import orders through CSV files and automatically create invoices based on batch numbers. This process ensures each batch is processed accurately without direct sales order invoicing.
Amazon and WooCommerce Integration:
Implemented real-time data synchronization between the ERP system and e-commerce platforms for orders, inventory, and product listings. This integration ensures that the operations are synchronized across all sales channels.
![import sale orders](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04080620/import-sale-orders.png)
![create sale order for quotation](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04081726/create-sale-order-for-quotation.png)
![customer complaint report](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04081200/customer-complaint-report.png)
![sale order report](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04081319/sale-order-report.png)
Inventory Management Customization:
Set up automated processes to update inventory statuses based on sales and purchase orders, optimizing inventory levels across platforms.
Customer Relationship and Complaints Management:
Integrated customer relationship management features, including a customer complaints module within the customer master form, to directly track and resolve issues.
Enhanced Sales and Inventory Reporting:
Developed custom functionalities for managing sales orders and detailed reports based on order types, enhancing sales strategies and inventory management.
Results
The ERP implementation led to:
- Streamlined batch order processing and specialized invoice creation, enhancing financial reporting and accuracy.
- Seamless integration with Amazon Marketplace and WooCommerce, ensuring consistent and accurate operations across various e-commerce platforms.
- Improved inventory control and customer service, which resulted in reduced operational costs and enhanced customer satisfaction.
![stock moves](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04081851/stock-moves.png)
![UOM categories](https://cdn.ktree.com/wp-content/uploads/sites/2/2024/07/04081954/UOM-categories.png)
Conclusion
The tailored ERP solutions provided by KTree significantly improved the company’s operational efficiency and adaptability, particularly in managing complex food manufacturing processes and e-commerce operations. The integration of advanced ERP features customized to meet specific needs helped the company achieve greater control over its operations and enhance overall business performance, ensuring a robust foundation for future growth and customer satisfaction.
Read more about KTree
KTree, a Global IT Company
What and how the processes are structured in KTree?
KTree's processes follow CMMi to ensure consistent, high-quality outcomes. With a focus on quality coding , code reviewing, and performance and load testing in our QA processes, we deliver reliable, scalable, and high-performing applications to meet our clients' needs.
Where is KTree's Web and Mobile application Development done?
KTree's web and mobile application development primarily takes place at our Hyderabad development center. Hyderabad is not only abundant in IT talent but is also known for its rich heritage and exotic food.
How KTree makes outsourcing project a positive experience?
KTree delivers high-quality applications that meet our clients' needs, by prioritizing collaboration, communication, visibility, traceability, and requirements engineering. While we charge a little premium for our services, we believe that it is important to provide the necessary resources and expertise to ensure project success.
What is Success mantra of KTree, as one of the respected web development company?
The success mantra of KTree as a respected web development company is combining Agile methodology with strong documentation, powerful web and mobile frameworks, and a solid KTree team to deliver great web and mobile applications within a specified timeframe.
Any other Differentiation which KTree has, which it can offer?
KTree's tremendous knowledge and expertise, gained from working on hundreds of web and mobile application projects, gives us a significant advantage that allows us to provide a head-start on projects, saving our clients many man-months.
What Development methodology KTree follows and why?
KTree's development team follows the Scrum framework of the Agile methodology, which improves Agility through its simplicity and flexibility. This allows us to adapt to changing project requirements and deliver high-quality products within the specified timeframe.
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