Overview
Our client is South Africa’s leading publisher in the classified advertising industry. The massive scale of publishing is undertaken under diverse classified related titles through varying media including World Wide Web, Mobile Web, Social media, SMS, and Print. Having established a successful business in online and offline publishing industry, our client’s main focus is on public advertisements of goods and or services rendered for the public engaging commerce between buyers and sellers
Results
- Elimination of redundancy to duplicate similar bookings from one month to the next.
- Standardized the sales process across the company
- Automating the process of booking of adverts resulted in repeat business from one month to the other.
- 5X reduction in time taken by sales representatives to capture monthly recurring bookings for adverts .
- 68% increase in customer satisfaction.
- Reduced customer complaint response time by 74 percent.
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Read more about KTree
KTree, a Global IT Company
What and how the processes are structured in KTree?
KTree's processes follow CMMi to ensure consistent, high-quality outcomes. With a focus on quality coding , code reviewing, and performance and load testing in our QA processes, we deliver reliable, scalable, and high-performing applications to meet our clients' needs.
Where is KTree's Web and Mobile application Development done?
KTree's web and mobile application development primarily takes place at our Hyderabad development center. Hyderabad is not only abundant in IT talent but is also known for its rich heritage and exotic food.
How KTree makes outsourcing project a positive experience?
KTree delivers high-quality applications that meet our clients' needs, by prioritizing collaboration, communication, visibility, traceability, and requirements engineering. While we charge a little premium for our services, we believe that it is important to provide the necessary resources and expertise to ensure project success.
What is Success mantra of KTree, as one of the respected web development company?
The success mantra of KTree as a respected web development company is combining Agile methodology with strong documentation, powerful web and mobile frameworks, and a solid KTree team to deliver great web and mobile applications within a specified timeframe.
Any other Differentiation which KTree has, which it can offer?
KTree's tremendous knowledge and expertise, gained from working on hundreds of web and mobile application projects, gives us a significant advantage that allows us to provide a head-start on projects, saving our clients many man-months.
What Development methodology KTree follows and why?
KTree's development team follows the Scrum framework of the Agile methodology, which improves Agility through its simplicity and flexibility. This allows us to adapt to changing project requirements and deliver high-quality products within the specified timeframe.
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