KTree

ServicesAudit and advice

We map how work really moves through your business, before you decide on software.

We follow your main processes from start to finish: order to cash, purchase to payment, production and approvals. We find the duplicate entries, the manual hand-offs and the spreadsheets the business depends on. You get process maps, written procedures and a plan for what to fix. Sometimes the fix is software and sometimes it is not, and the audit says which.

Request a quote

What you get

What we hand over

  1. 01

    Process maps

    One diagram for each process, showing every step, who does it, which system or spreadsheet is used and where the work passes from one person to the next. The maps show the work as it is done today, not as the organisation chart says it should be.

  2. 02

    Written SOPs

    An SOP (standard operating procedure) is the written, step-by-step way to do a task. You get one for each process we map, so the knowledge is on paper and no longer only in the heads of a few people.

  3. 03

    A findings report with the risks ranked

    Each finding is described in plain words: the same data typed twice, a hand-off done by email or phone, an approval nobody records, a spreadsheet only one person understands. The findings are ranked by risk, with the time each step takes and where the errors appear.

  4. 04

    A fix roadmap

    A list of fixes in order of value: a change to the process, a small automation, or a new or changed system. Each item says what it solves. We include only the fixes that pay for themselves.

How it works

Observe, map and measure, report, then fix if you choose

The audit has a fixed scope: the processes and the sites are agreed before we start. It is done by people who have implemented these same processes in ERP systems for 20 years.

  1. 1Observe. We sit with the people who do the work and follow real orders, purchases and jobs from start to finish.
  2. 2Map and measure. Each process is drawn as a map. We note how long each step takes, where work is handed over and where mistakes are made.
  3. 3Report. You receive the ranked findings, the written SOPs and the fix roadmap, and we go through them with your managers.
  4. 4Fix, if you want us to. The fix may be a process change, an automation or a system. This step is optional and is quoted separately.

Your options

Your options, compared honestly

  • Alternative

    A large consulting firm

    Brings a proven method and well-known names, and suits a very large or regulated organisation. For a mid-sized business the fee is high, and much of the fieldwork may be done by junior analysts.

  • Alternative

    Workshops run by your own staff

    Costs the least, and your people know the business best. The difficulty is that the owners of a process are asked to judge their own work, and daily tasks tend to push the review aside.

  • Alternative

    Going straight to new software

    Feels like the fastest route. If the process itself is broken, the software only repeats the same broken steps faster, and the cost of finding that out comes after the purchase.

  • With KTree

    A fixed-scope audit with KTree

    The processes are mapped by people who have implemented them for 20 years, so we know where they usually break inside a system. The report is yours, and it says so when the answer is not software.

Technology

What we build it with

  • Process mapping
  • Written SOPs
  • Order-to-cash review
  • Procure-to-pay review
  • Production and approval flows

Ways to work with us

A project, a team, or support for what you already run

Project

We build it end to end

A defined scope, delivered in releases you can test. We own delivery from discovery to go-live.

Best for a new system or a rebuild

Dedicated team

Our engineers, your roadmap

Odoo, React, Node, React Native, AWS and PHP engineers who work as part of your team, month by month.

Best for a product that keeps growing

Support

Keep it running

Maintenance, upgrades and urgent fixes for ERP, web and cloud systems, including ones we did not build.

Best for a system already live

Industries

Where we have done this

Related reading

From our engineers

Before you ask

Questions about Business process audit

Short, straight answers. Anything else, ask in the form below and an engineer will reply.

How long does a process audit take?

It depends on how many processes and sites are in scope. The scope is fixed before we start, and you get dates for the visits and for the report in writing.

What do you need from our side?

Time with the people who do the work, not only their managers, and a look at the documents, spreadsheets and system screens they use. One person on your side to arrange the meetings helps a great deal.

Will the audit tell us to buy software?

Only if software is the answer. Some findings are fixed by changing who does a step or by removing a duplicate entry. The report says which fixes need a system and which do not.

Do we have to hire KTree to carry out the fixes?

No. The maps, the SOPs and the roadmap are yours to keep and to use with any vendor or with your own team. The fix phase is optional.

We already run an ERP. Is a process audit still useful?

Yes. Many of the gaps sit around the ERP: spreadsheets kept beside it, approvals done by email, data typed again into another tool. The audit shows which of these the ERP could take over.

Request a quote

Tell us what you are building.

A senior engineer replies within one working day.

  1. 1An engineer reads it. Not a sales desk.
  2. 2A short call. To understand the scope and what you run today.
  3. 3A written estimate. Scope, team and timeline on paper.
Address
Sanali Info Park, Road No. 2, Banjara Hills, Hyderabad 500034
What do you need?
Used only to reply to you. No newsletters.