Overview
Our Client is a prominent insurance group providing clients with complete solutions for their insurance needs. The Group continued to grow and provided the highest level of service and quality products for its clients. They have become a trusted partner in creating financial security for today and the future. Client hired KTree for SugarCRM Customization, Installation, Integration & Support
Requirements
A Customer Relationship Management to manage its sales and contact distribution lists to send targeted emails about product releases, campaigns, and newsletters to relevant customers.
Project Solution
- KTree chose SugarCRM after carefully analyzing the business requirement.
- SugarCRM allows employees at all offices to collaborate on accounts by sharing information critical to the sales process.
- SugarCRM allows employees at all offices to collaborate on accounts by sharing information critical to the sales process.
- We audited the client’s user adoption & identified key areas in which customizing Sugar would increase efficiency.
Business Benefits
- Sales and Marketing campaigns became cost-effective.
- Enables a perfectly bespoke business solution via flexible customization.
- Improves customer response tracking, providing more cross and up sell opportunities.
Results
Key Results
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AllDispersed workforce had an assortment of informal systems for managing customer and prospect data.
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Client’s unique line of business warranted industry specific modules, fields, and workflows.
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Delivers greater visibility of sales knowledge across teams.
Read more about KTree
KTree, a Global IT Company
What and how the processes are structured in KTree?
KTree's processes follow CMMi to ensure consistent, high-quality outcomes. With a focus on quality coding , code reviewing, and performance and load testing in our QA processes, we deliver reliable, scalable, and high-performing applications to meet our clients' needs.
Where is KTree's Web and Mobile application Development done?
KTree's web and mobile application development primarily takes place at our Hyderabad development center. Hyderabad is not only abundant in IT talent but is also known for its rich heritage and exotic food.
How KTree makes outsourcing project a positive experience?
KTree delivers high-quality applications that meet our clients' needs, by prioritizing collaboration, communication, visibility, traceability, and requirements engineering. While we charge a little premium for our services, we believe that it is important to provide the necessary resources and expertise to ensure project success.
What is Success mantra of KTree, as one of the respected web development company?
The success mantra of KTree as a respected web development company is combining Agile methodology with strong documentation, powerful web and mobile frameworks, and a solid KTree team to deliver great web and mobile applications within a specified timeframe.
Any other Differentiation which KTree has, which it can offer?
KTree's tremendous knowledge and expertise, gained from working on hundreds of web and mobile application projects, gives us a significant advantage that allows us to provide a head-start on projects, saving our clients many man-months.
What Development methodology KTree follows and why?
KTree's development team follows the Scrum framework of the Agile methodology, which improves Agility through its simplicity and flexibility. This allows us to adapt to changing project requirements and deliver high-quality products within the specified timeframe.
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