Our Work

Overview

Strader-Ferris International is the leading provider of mail forwarding, delivery and storage services for consumers wishing to shop in the US and have their goods forwarded from the US to other locations.
Strader-Ferris International (SFI) is a customs broker/freight-forwarder and has been family owned and managed since 1953. KTree was SFI's SugarCRM consulting and Implementation partner.

Industry: Online Portal

Country: US & Canada

Strader-Ferris

Business Challenges

*With high volumes of customer calls, SFI needed an Asterisk solution that could be tightly integrated with their SugarCRM system.
*The Outbound and Inbound calls should be routed from SugarCRM.
*Able to record the ‘Notes’ and ‘Audio’ and attach to the Contact within SugarCRM application.
*For any outbound and inbound a POP up should be display with the Contact and account details which is associated with him (For example: POP up window displays the Contact name, Phone number, Email, Account name)
*Ability to perform the actions like Recording (Start, Pause, Stop) the Audio and Hold actions on the call.
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Our Previous Works

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KTree worked on hundreds of Web Application projects which can be further classified broadly into Web Application Development, SaaS application development, Single Page Applications, Portal Development, Ecommerce Development, ERP Implementation, Mobile APP Development, Point of Sale etc..

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KTree, a Global IT Company

What and how the processes are structured in KTree?

KTree follows CMMi process to T. Defined and Mature processes for Coding, Code Reviewing Exercises, QA Process with focus on Performance testing & Load Testing

Where is KTree's Web and Mobile application Development done?

Most of our Development is done from our Hyderabad Development Center. Hyderabad is known for its rich heritage and exotic food apart from abundant IT Talent.

How KTree makes outsourcing project a positive experience?

True collaboration, transparent and constant communication, visibility and traceability are the key for success. The other major one being requirements engineering.

What is Success mantra of KTree, as one of the respected web development company?

Agile Methodology + Strong Documentation + Powerful Web & Mobile Frameworks + Solid KTree Team = Great Web & Mobile Applications within time.

Any other Differentiation which KTree has, which it can offer?

Having worked on hundreds of Web & Mobile Application projects, KTree teams tremendous knowledge & expertise gives very good head-start for projects which helps clients save many man-months

What Development methodology KTree follows and why?

KTree development team follows Agile methodology because of its suitability to web and mobile application development. Scrum helps improve Agility due to its simplicity and flexibility

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