Overview
Our client is renowned automotive accessories supplier, located in South Nigeria. It is the unified storefront for sales and timely delivery of multi brand aftermarket automotive spare parts, lubricants and accessories accounting for about 200,000 unique Stock Keeping Unit (SKU) of spare part for most passenger vehicles
Requirements
Integrating different API’s
- Revolutionizing the merchant management facet by creation of custom user roles and privileges in Magento – allowing merchants to deal with product entries, removal or updates.
- Augmenting the way customer interacts with the system by integrating a fully composed ticketing system
- Devising an online store with superior flexibility, scalability and ease of use.
- Catering the interests of aftermarket spare parts where user can find service parts based on decisive search powered by Vehicle Identification Number (VIN).
- Formulating convenient shipping mechanism in adherence with zone based shipping rates assigned with regard to weight – price matrix.
- An elegant ticketing system has been kept in place for facilitating healthy customer support, customer service, customer relations with an inbound ticket escalation and tracking features.
- The site launched on time and on budget, not only received positive reviews for its concept, design, and execution.
- To allow for smoother filtering and conclusive finding, a well equipped nifty search was framed which tracks the spare parts desired on the basis of their Vehicle Identification Number.
- Devising process flow that engages customers in more personalized ways.
- Furthermore, efficient merchant handling interface and well organized shipping fulfillment ensured quick order processing, prompt service delivery and high level of customer satisfaction.
- KTree devised a laser-focussed strategy in developing a standardized, feature rich online shop.
- User Experience & Design,Performance & Scalability,Multi-site / Multinational.,Third Party Integrations.
Results
- 60% increase in traffic in just one quarter.
Improving sales and customer service. -
Customer focussed offerings, recommendations, and targeted content have increased brand loyalty and sales.
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120% increase in site performance and scalability of the portal.
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High-quality, streamlined representation of the product portfolio.
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KTree, a Global IT Company
What and how the processes are structured in KTree?
KTree's processes follow CMMi to ensure consistent, high-quality outcomes. With a focus on quality coding , code reviewing, and performance and load testing in our QA processes, we deliver reliable, scalable, and high-performing applications to meet our clients' needs.
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KTree's web and mobile application development primarily takes place at our Hyderabad development center. Hyderabad is not only abundant in IT talent but is also known for its rich heritage and exotic food.
How KTree makes outsourcing project a positive experience?
KTree delivers high-quality applications that meet our clients' needs, by prioritizing collaboration, communication, visibility, traceability, and requirements engineering. While we charge a little premium for our services, we believe that it is important to provide the necessary resources and expertise to ensure project success.
What is Success mantra of KTree, as one of the respected web development company?
The success mantra of KTree as a respected web development company is combining Agile methodology with strong documentation, powerful web and mobile frameworks, and a solid KTree team to deliver great web and mobile applications within a specified timeframe.
Any other Differentiation which KTree has, which it can offer?
KTree's tremendous knowledge and expertise, gained from working on hundreds of web and mobile application projects, gives us a significant advantage that allows us to provide a head-start on projects, saving our clients many man-months.
What Development methodology KTree follows and why?
KTree's development team follows the Scrum framework of the Agile methodology, which improves Agility through its simplicity and flexibility. This allows us to adapt to changing project requirements and deliver high-quality products within the specified timeframe.
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