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Let Your Business Reach New Heights By Customer Relationship Management

An innovative solution
Enhance the customer experience
Improve your sales productivity

The heart of Liferay lies in its ability to provide its users with a unique experience, allowing customization through drag-and-drop portlets, themes, and personal pages, including the URL. Liferay also gives you extensive control over its functionality, such as access to sensitive information, content publishing, multi-language support.

  • About

    • Customer relationship management is a group of processes for managing an organization’s relation with its customers, and sales opportunities’.
    • CRM vary according to the organizations needs which focus on the following points: Decrease in overall costs, Increase profitability, Complexity simplification, Customer Response, Customer Satisfaction, Customer Centric, Customer Loyalty, Customer Retention, Customer Complaints, Customer Service, Enhanced Usability, Security, Privacy and Data security concerns.
    • This involves different CRM models to implement the basic operations of CRM such as organize, automate, and synchronize business processes, and most importantly sales, marketing activities, customer service, and technical support.
    • The ultimate goal of a CRM is to find, lure, and win more new clients, provide service to the existing and retain those the company already has.
    • Here at KTree, we handle open source CRMs such as SugarCRM, VTigerCRM, Custom CRM and non-open source CRMs like SalesForce, etc. We provide CRM services like customization, remote access, mobile access, and multi-channel support, integration's with different applications, campaign management, master data management, lead generation, and follow up tracking.
    • CRM describes business strategy mostly including customer-interface department. Measuring and valuing customer relationships is vital for implementing the strategy.

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KTree, a Global IT Company

What and how the processes are structured in KTree?

KTree follows CMMi process to T. Defined and Mature processes for Coding, Code Reviewing Exercises, QA Process with focus on Performance testing & Load Testing

Where is KTree's Web and Mobile application Development done?

Most of our Development is done from our Hyderabad Development Center. Hyderabad is known for its rich heritage and exotic food apart from abundant IT Talent.

How KTree makes outsourcing project a positive experience?

True collaboration, transparent and constant communication, visibility and traceability are the key for success. The other major one being requirements engineering.

What is Success mantra of KTree, as one of the respected web development company?

Agile Methodology + Strong Documentation + Powerful Web & Mobile Frameworks + Solid KTree Team = Great Web & Mobile Applications within time.

Any other Differentiation which KTree has, which it can offer?

Having worked on hundreds of Web & Mobile Application projects, KTree teams tremendous knowledge & expertise gives very good head-start for projects which helps clients save many man-months

What Development methodology KTree follows and why?

KTree development team follows Agile methodology because of its suitability to web and mobile application development. Scrum helps improve Agility due to its simplicity and flexibility

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