Case study of MNC which specializes in Tax Filing
Our client, Global Value Add Inc, an MNC with operations in the USA & India specializes[...]
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- Help Desk/Support Ticketing System
- OTRS Services
- OTRS Help desk Customization
- OTRS Help desk Support
- OTRS Helpdesk Integration
- OTRS Helpdesk Installation
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OTRS Integration
OTRS can be integrated with many applications to enhance the capabilities of the business websites. KTree provides support services which include integration of OTRS with NAGIOS, ZenOSS, Open NMS, etc. As we have out-of-the box thinking, we know what kind of innovative ideas would benefit our clients. We make sure that our solution makes their business well equipped to achieve their business goals.
OTRS Case Studies
OTRS Case Study of Mortgage Solutions Provider
Our Client, ComCorp Communication is a leading Software development Company Based out of Canada and is[...]
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Articles
ITIL Standards and OTRS:
ITIL is a set of important practices and concepts for ITSM, IT development, and operations. OTRS is an ITIL-compliant framework. The...
OTRS in fortune 100 companies
OTRS provides novel service management solutions for customers across the globe in various industries. Some global majors such as...
Videos
OTRS Creating Customer company
Creating customer company and customer users in OTRS...
Creating New Ticket from Agent Portal
Creating a new Phone Ticket in OTRS from Agent portal
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