OTRS and Shibboleth Integration

Using Shibboleth, organizations can swap information about users safely and confidentially. It is designed to provide a way for someone using a web browser accessing a target site to be authorized to access a target site using information from the user’s security domain. This permits users to access organized information securely from anywhere without additional passwords. Privacy is not compromised in the whole process. For clients who are very mindful about their customer’s identity and confidentiality of information, this system would be the most apt one.

Success Story