OTRS, an initialism for Open-source Ticket Request System, is an open-source and free issue tracking system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. It is a means of managing incoming inqiries, complaints, support requests, defect reports, and other communications.

We provide the following OTRS Services:
•    OTRS Installation
•    OnSite Services
•    Software Customization
•    Workshop
•    High Availability Hosting
•    Annual Maintenance

• FAQ

  What is open source software?
  

  Open-source software (OSS) is computer software which can be used freely and also source code

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  How small business can benefit from implementing OpenSource ERP or CRM?
  

  ‘Streamlining Operations’ is the most important advantage of the ERP system, whether its small

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  KTree’s expertise in Open Source domain, how will it helps and how is different from other OpenSource Vendors?
  

  KTree has implemented and worked on all the popular open source products. We have helped

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  Best of Breed Software which will help SMB’s improve their business.
  

  ERP Products: Compiere, Open Bravo and OpenERP. The following type of companies can greatly

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  SMB’s can compete with big corporate houses using Open Source Products. Find Out How?
  

  Multinational or Large scale companies have both the budgets and revenues to procure.

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