OTRS, an initialism for Open-source Ticket Request System, is an open-source and free issue tracking system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. It is a means of managing incoming inqiries, complaints, support requests, defect reports, and other communications.

We provide the following OTRS Services:
•    OTRS Installation
•    OnSite Services
•    Software Customization
•    Workshop
•    High Availability Hosting
•    Annual Maintenance