OpenERP Support

Availability of precise Open ERP support is considered to be most disrupting service needed by any enterprise as most of the consultants fall short of providing complete support solutions. We, at KTree, have extensive knowledge in Open ERP and provide full spectrum support services as we understand ‘Support’ as the largest expenditure in total cost of ownership of an ERP system.

KTree provides OpenERP support services to ensure that our clients have the maximum gains from the ERP launch. We provide support for technical as well as functional issues. We also perform system upgrades so that our clients gain the advantage of accessing the latest functionalities available. We offer preventative maintenance which includes revising and testing the complete system for each new version so that they are compatible with basic OpenERP.

We have various maintenance contract options which will entitle the companies for a quicker resolution of the issues. This also includes migration support to new upgrades. For simple updates, our maintenance team would evaluate to determine whether the update is of any use. It is first tested on the offline case of OpenERP before going live. Our maintenance team will perform the regular updates to OpenERP also in case of troubleshooting, if required. Our highly qualified technical support team is capable of performing upgrades and migration meticulously so that the outcome guarantees long-term benefits for our clients.