SMB’s can compete with big corporate houses using Open Source Products. Find Out How?

Multinational or Large scale companies have both the budgets and revenues to procure

ERP, CRM, and ECM software solutions and more importantly they have resources also to get them implemented as you might be aware the cost of implementing these solutions may cost more than the cost to acquire them. Enter ‘Open Space’ world SMB’s can improve their business process by using Enterprise Resource Planning, collaborate better amongst their employees by using best of breed Portal and Content Management systems and top of it they can improve their customer support process by using award winning CRM products.

Actually SMB’s have added advantage over large scale corporations when entering into Open Source space i.e. they really don’t need to think that much about their existing applications which might be few and most of the open source products provides tools to either migrate or integrate with them.

Consider the following advantages of Open Source

• Licensing costs are nil and the most important thing you need to consider is as your company grows you will be hiring more employees it also means you need more licenses. Software companies have found this and have found an innovative way to tax your revenues. This they do by offering volume licenses which are limited by number of users.

• Most of the features in the high end software are meant for large scale business, SMB’s traditionally use very few of those features.

• The support generally SMB’s get from these big Service/Software providers isn’t that great because the vendors cater to their billion dollar customers. SMB’s typically can’t afford platinum level support which gets you immediate attention when you have issues.